Last Updated · July 2026
1. Overview
Luxora Medical, PLLC ("Luxora," "we," "our," or "us") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our website, book a consultation, or become a member of our practice.
Protected health information ("PHI") is separately governed by our HIPAA Privacy Notice.
2. Information We Collect
We may collect the following categories of information:
- Contact details you provide (name, email, phone, address).
- Intake and health questionnaire responses submitted to our clinical team.
- Payment and billing information processed by our payment providers.
- Website usage data such as pages viewed, device type, and referring URLs.
3. How We Use Information
We use information to deliver clinical care, communicate about appointments, process payments, improve our services, comply with legal obligations, and — with your consent — send educational content or updates about Luxora.
4. Sharing
We do not sell your personal information. We share information only with vetted service providers (e.g., electronic health record, pharmacy, laboratory, and payment vendors) under contractual confidentiality obligations, or when required by law.
5. Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information. No system is perfectly secure, and we cannot guarantee absolute security.
6. Your Choices
You may request access to, correction of, or deletion of certain personal information, and you may unsubscribe from marketing emails at any time. Some records must be retained to comply with medical recordkeeping laws.
7. Children
Luxora services are intended for adults 18 and older. We do not knowingly collect information from children.
8. Changes
We may update this Policy periodically. Material changes will be reflected by the "Last Updated" date above.
9. Contact
Questions? Contact our privacy team via the contact page.
