Last Updated · July 2026
1. Acceptance
By accessing or using Luxora, you agree to be bound by these Terms. If you do not agree, do not use our services.
2. Eligibility
You must be at least 18 years old and legally able to enter into a binding contract in your jurisdiction.
3. Telehealth Services
Clinical services are provided by licensed physicians affiliated with Luxora Medical, PLLC. Services are offered only where our providers are licensed. Availability may vary by state.
4. Membership & Billing
Membership fees, service fees, and third-party costs (labs, pharmacy) are disclosed at enrollment and may be updated with notice. Fees are non-refundable except as required by law or as described in our Refund Policy.
5. Acceptable Use
You agree not to misuse the site, attempt to gain unauthorized access, upload malicious content, or misrepresent your identity or medical history.
6. Intellectual Property
All content on the site — including text, imagery, and branding — is owned by Luxora or its licensors and protected by law.
7. Disclaimers
The site and content are provided "as is." Nothing on the site constitutes medical advice outside of an active provider-patient relationship. See our Medical Disclaimer for details.
8. Limitation of Liability
To the fullest extent permitted by law, Luxora is not liable for indirect, incidental, or consequential damages arising from use of the site or services.
9. Governing Law
These Terms are governed by the laws of the state where Luxora Medical, PLLC is domiciled, without regard to conflict-of-law principles.
10. Changes
We may update these Terms at any time. Continued use of the site after changes constitutes acceptance.